Privacy Policy

Your privacy is important to us. This policy explains how we handle information related to your use of our services.

Last updated: January 15, 2025

1. Information We Collect

TraillX does not collect personal details such as your name, email address, or contact information when you use our AI services. We are committed to protecting your privacy and minimizing the data we process.

Usage Information

We may collect limited technical information automatically to ensure the security and performance of our services, such as:

  • Device information and general usage statistics
  • Interaction data with our AI services (anonymized and aggregated)

AI Training Data

Any data used for improving our AI models is fully anonymized and stripped of personal identifiers. We do not use your personal information for AI training.

2. How We Use Information

We use collected technical and anonymized information to:

  • Maintain and improve our AI services and platform
  • Monitor system performance and security
  • Analyze general usage trends (without identifying individuals)
  • Enhance AI models using only anonymized, aggregated data
AI Model Training: Only anonymized and aggregated data is used to improve our AI models. No personal details are ever used for training.

3. Information Sharing and Disclosure

We do not sell, trade, or transfer your personal information to third parties. Limited technical data may be shared with trusted service providers (such as cloud hosting or analytics) solely for operating and improving our services, and always in compliance with privacy standards.

4. Data Security

We implement technical and organizational measures to protect all information processed by our systems, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee privacy training
AI-Specific Security: Our AI systems are designed with privacy by design principles, including data minimization and secure computation.

5. Your Rights and Choices

Since we do not collect personal details, requests for access, correction, or deletion of personal data generally do not apply. If you have any concerns about your privacy, please contact us.

6. International Data Transfers

TraillX operates globally. Any technical data processed may be transferred and stored in accordance with applicable data protection laws and with appropriate safeguards in place.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you.

Contact Information

For questions about this Privacy Policy, please contact us:

Email: info@traillx.com

Address: TraillX, vihirgao, STBIF incubation cell, Nagpur-MH

Phone: +91 94215 99034